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Posted: Tuesday, October 3, 2017 10:51 PM

Job DescriptionNew York Water Taxi (NYWT) is aleading maritime tour operator, which provides the best ferry experience in NewYork Harbor. NYWT is committed to delivering the highest quality ofservice in the markets we serve, and to providing our employees with a stablework environment with equal opportunity for learning and growth within thecompany. We offer the highest compensation for entry level positions inthe industry, with a $15 minimum wage. Come and be a part of ourexceptional team. Enjoy the ride! POSITION SUMMARY:Responsible for providing outstanding service at all times; including but not limited to tickets sales, information and guidance assistance and problem solving. ESSENTIAL DUTIES AND RESPONSIBILITIES:Providing excellent customer service to all customersProactively encourage prospective customers to join us on a cruise, tour or event Actively sell our services by communicating general information regarding our products and services including locations and scheduled departure timesReceive, record and balance large amounts of cash/credit card receipts in the utmost safe and secure mannerIssue printed boarding tickets and account for all ticket receipts at the end of the dayAnnounce all incoming and departing New York Water Taxi vessels Maintain clean and organized work space which includes display of printed materials/schedulesAdhere to company guidelines when resolving issues with customers Advise the pier management team immediately of any customer concerns and/or trends Maintain awareness of all NYWT/CLD products and services Perform other related duties as required and assigned QUALIFICATIONS:Energetic, friendly and strong customer service/interpersonal skills1-2 years of customer service/sales experienceSelf-starter with ability to work independentlyExperienced in handling portable cash/credit machinesAbility to resolve problems in a friendly and respectful manner Able to stand for long periods of time and work outdoorsAble to work weekends, evenings and holidays Strong communication and mathematical skillsBi-lingual or multilingual skills are a plusCompany DescriptionOur mission is to provide entertaining, stimulating, and enlightening ways to see New York City's dazzling skyline, celebrated bridges, and lush waterfront parks, while maintaining a community-conscious fleet that honors our cherished waterways. Our professional crew and staff provide the best customer service this side of the Hudson by maintaining only the highest standards for ourselves and our customers. Enjoy the ride!


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