Posted: Wednesday, October 4, 2017 2:38 AM
Position Overview: JLL is currently seeking a Senior Facilities Manager in NYC who is results driven and possesses a tenacious desire to deliver flawless execution of facilities services with the highest ethical standards. This position will oversee 1+ m sq. ft. of corporate campus space, manages the service delivery team and oversees the operations and financials to achieve key performance indicators and ensure client satisfaction. Manages third party contractors and holds vendors to rigorous performance standards. The successful candidate will be highly motivated and ambitious with a proactive, client focused mindset. Essential Functions:Manage the client relationship and ensure client satisfaction with JLL by providing a seamless interface with the client. Demonstrate leadership, responsiveness and creativity.Manage the service delivery teams to achieve the highest level of Key Performance Indicator targets.Function with a 'No Surprises' approach to communication ensuring that key stakeholders remain informed.Ensure sites are operated and maintained in compliance with JLL, client, federal, state, and local requirements.Perform site inspections to develop recommendations for improvements and to perform facility planning, budgeting, and equipment replacement.Develop, manage and report on facility operating budgets for the assigned portfolio, proactively track variances and manage within target.Prepare monthly/quarterly variance reports on all operating budgets for each property on a timely basis.Provide the lead role in monitoring customer satisfaction and increasing annual performance results.Achieve cost savings through maximizing utilization of suppliers, preferred vendors/contractors and identifying additional efficiency opportunities.Represent client's real estate organization at the regional level, developing and fostering regional client relationships as appropriates.Ensure all human resources procedures for the service delivery teams are conducted according to policy.Maintain employee work schedules including assignments, job rotation, training, vacations and paid time off, coverage for absenteeism, and overtime scheduling.Accountable for the accuracy and timely updates to all systems data utilized for the account processes, procedures and metrics.Support client's EHS and Business Continuity programs including response, reporting and remediation efforts.Regularly attend and/or participate in training opportunities to maintain high technical, administrative and managerial competency levels.Coordinates with building operations for utility, facility, or other shut-down activity that can affect operations.Perform additional job duties as required to support client and account initiatives. Experience and Education:Bachelor's Degree or equivalent work experience in Facilities Management with management/financial expertise.Minimum of 10 years facilities experience required in the corporate environment, third party service provider or as a consultant.Proven record of success managing large portfolio (1m sq. ft.) and/or multiple sites. Financial industry experience is a plus.CFM, FMA, CPM, RPA or CSM designation is preferred.Required to be proactive, adaptable, and responsive.Experience managing and mentoring teams to meet and exceed client and account objectives.Strong organizational and management skills to balance competing priorities.Business acumen including financial management and planning must be able to manage within budget constraints.Skilled at analyzing data/problems and developing effective response actions.Superior interpersonal skills including client relationship development and teamwork mindset.Computer proficiency with MS Office and Computerized Maintenance Management System (CMMS).Excellent verbal/written communication and presentation skills. About JLL JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. A Fortune 500 company, JLL helps real estate owners, occupiers and investors achieve their business ambitions. In 2016, JLL had revenue of $6.8 billion and fee revenue of $5.8 billion and, on behalf of clients, managed 4.4 billion square feet, or 409 million square meters, and completed sales acquisitions and finance transactions of approximately $136 billion. At the end of the first quarter of 2017, JLL had nearly 300 corporate offices, operations in over 80 countries and a global workforce of more than 78,000. As of March 31, 2017, LaSalle Investment Management had $58.0 billion of real estate under asset management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit www.jll.com. JLL is focused on winning in the marketplace and being the industry leader, executing better than anyone else and innovating to create great products and services. We operate in an atmosphere of excellence, integrity, respect and trust. We bring a sense of teamwork, inclusion and diversity in everything we pursue. Our clients see the results as we address their needs, solve their problems and bring new ideas. As a distinguished market leader, we offer challenging career opportunities in an exciting environment. Our future success as a firm depends on our ability to attract, develop and retain the very best people in the business. Our values define who we are, underscore our commitment to clients and provide direction for everything we do. Our unique culture has been recognized by industry experts and our peers. We are: * A "best company to work for' in multiple locations around the globe, including Chicago, San Francisco, London, Ireland, Shanghai and Hong Kong * World's Most Ethical Companies from Ethisphere Institute for seven consecutive years * America's 100 Most Trustworthy Companies from Forbes Magazine * #1 Top Corporate Real Estate Firm 2013 from Watkins Research Group, Inc. for six consecutive years This partial list of awards demonstrates our record of achievement and our commitment to fostering an award-winning culture. For further information, visit www.jll.com. Information Security Statement Employees are expected, at all times, to perform their responsibilities in accordance with the JLL Code of Business Ethics and the firm's corporate policies. Employees granted access to the firm's information technology are expected to follow the firm's guidance designed to promote best practices for information security, data privacy and the appropriate use of technology systems. JLL is committed to developing and maintaining a diverse workforce, and strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship. Please visit www.JLL.com for additional information on JLL's commitment to equal opportunity.
• Location: Other
• Post ID: 137210507 nyother